Sales Representative

Job Purpose:

To provide support and focus on Service to the assigned customer base along with achieving new customers.

Key Responsibilities:

• *   Ensures that sales are increased within the designated portfolios whilst introducing and getting the buy-in from customers to extend the portfolio.
• *   Ensures that product portfolios are available and merchandised according to the Brand Strategy.
• *   Ensures that service levels are achieved along with attaining or exceeding monthly sales and gross profit targets.
• *   Improves visibility at the Trade level ensuring that the product range is well represented.
• *   Increases market share of Vemco’s products and achieves sales targets and outcomes within required schedule.
• *   Ensures that Departmental KPI’s are achieved, and policies are adhered to.
• *   Presents, promotes, and sells products/services using solid arguments to existing and prospective customers.
• *   Ensures that new and current portfolio product distribution is available at Vemco’s customers.
• *   Assists with the continuous improvement of product offerings by providing customer feedback.
• *   Performs cost-­benefit and needs analysis of existing/potential customers to meet their needs.
• *   Fosters close positive working relationships with customers through direct visits and follow-up calls.
• *   Expedites the resolution of customer problems and complaints to maximize satisfaction.
• *   Supplies customers with product information, sell sheets, pricing, samples and any other suitable marketing material in collaboration with the Marketing Department.
• *   Assists with the resolution of payment issues in collaboration with the Finance Department.
• *   Keeps ahead of best retail trade practices and promotional trends by understanding the market and territories to track sales, competitive activities, and retail economics.
• *   Liaises with all areas of the Company involved in ensuring that products are efficiently delivered to customers.
• *   Undertakes any other job-related duties assigned by the Supervisor or designate that may be necessary to achieve the Company’s objectives.

Qualifications/Experience:

• *   At least five (5) ‘O’ Levels passes inclusive of Mathematics and English.
• *   Minimum of three (3) years’ experience in in a Sales capacity or any related field.
• *   Experience within distribution industry.
• *   Excellent written/verbal communication skills with attention to detail.

Other Skills/Attributes required:

• *   Ability to communicate and relate effectively with others.
• *   Ability to multitask.
• *   Ability to work in a team environment.
• *   Ability to be flexible and adaptable in the performance of duties.
• *   Ability to engage and influence stakeholders at all levels.